FAQ

Payments

 

We currently accept Visa, Mastercard and Paypal.

Privacy Policy

 

We will only use your shipping and billing address, and contact information: 

  • To communicate with you about your order

  • To fulfill your order

  • For legal reasons (like paying taxes)

Returns & Exchanges

  • We gladly accept returns, exchanges, and cancellations

Just contact us within: 7 days of delivery. Ship items back to us within: 14 days of delivery.

  • Request a cancellation within: 24 hours of purchase

 

  • The following items can't be returned or exchanged because of the nature of these items, unless they arrive damaged or defective, We can't accept returns for: Custom or personalized orders

 

  • Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

© 2017 by BALANCE BEAD & TASSEL